For Senior Living & Hospice Organizations

Every Life Has a Story Worth Preserving

Observe Life empowers senior living facilities, hospice organizations, and therapy departments to capture, preserve, and share the stories of residents — connecting generations through video, audio, and the power of a single question.

HIPAA Compliant
2-Minute Setup
No Training Required

How It Works

One Question Starts a Lifetime of Stories

The Q&A Engine is the heart of Observe Life — transforming passive archives into living conversations between generations.

1

Family Asks a Question

A daughter, grandson, or niece submits a question they've always wanted answered — 'What was your first job?' or 'Tell me about grandpa.'

2

Storyteller Records

The resident sees the question in their queue and records a video, audio, or text response — guided by staff or independently.

3

Story Is Shared & Preserved

The family receives a notification, watches the answer, and the story is archived forever. The cycle continues with a new question.

Platform Features

Built for Institutions, Loved by Families

Everything your facility needs to preserve resident stories, engage families, and support therapeutic outcomes — all in one platform.

Institutional Layer

Purpose-built for SNF, Assisted Living, and Hospice facilities with facility-level admin, staff roles, and resident management.

Hospice Legacy Recording

Simplified bedside interface with large buttons and low-energy workflows for end-of-life storytelling — gratitude, family messages, and wisdom.

Therapeutic Prompt Library

Curated prompt sets for OT, SLP, and RT therapists — organized by therapy type for cognitive stimulation and reminiscence therapy.

Consent & Compliance

Digital consent capture at enrollment with capacity-aware workflows. Legal representatives can authorize on behalf of residents.

Staff & Family Dashboards

Facilitators see residents, pending questions, and activity. Family admins manage access. Facility admins track engagement and billing.

Per-Resident Billing

Transparent pricing at $10/SNF, $8/AL, $15/Hospice per resident per month. Automated billing tied to your census count.

User Roles

The Right Access for Every Person

From residents recording their stories to facility admins managing billing — every role is purpose-built.

Resident

Storyteller

Scope: Own story profile

  • Record video, audio & text responses
  • View family question queue
  • Control story privacy & sharing
  • Record hospice legacy content

Family Member

Connected

Scope: Shared stories

  • View stories shared by resident
  • Submit questions to storyteller
  • Receive notifications
  • React to stories (Phase 2)

Staff Facilitator

Facilitator

Scope: All residents in org

  • View all resident profiles
  • Manage pending questions
  • Record on behalf of residents
  • Access therapeutic prompt library

Facility Admin

Administrator

Scope: All org data

  • All facilitator permissions
  • Manage staff accounts
  • View facility-wide analytics
  • Manage billing & census

Platform Admin

Super Admin

Scope: All organizations

  • Manage all facilities
  • View platform-wide analytics
  • Manage billing across organizations
  • System configuration & settings

Pricing

Simple, Per-Resident Pricing

No per-seat fees. No hidden costs. Pay only for enrolled residents. Family members connect for free.

Assisted Living

$8per resident / month

For assisted living communities focused on family engagement and resident enrichment.

  • Resident story profiles
  • Family Q&A engine
  • Staff facilitator dashboard
  • Consent capture & management
  • Video, audio & text recording
  • Family notifications
  • Basic usage analytics
Most Popular

Skilled Nursing

$10per resident / month

For SNF facilities integrating storytelling into therapeutic programs and activity planning.

  • Everything in Assisted Living
  • Therapeutic prompt library (OT/SLP/RT)
  • Story Night session support
  • Advanced facility analytics
  • Staff account management
  • Admissions onboarding workflow
  • Priority support

Hospice

$15per resident / month

For hospice organizations preserving end-of-life legacies with compassion and dignity.

  • Everything in Skilled Nursing
  • Hospice legacy prompt library
  • Bedside recording mode
  • Time-locked milestone messages
  • Capacity-aware consent workflows
  • Legacy archive for families
  • Dedicated onboarding support

Start Preserving Stories Today

Join forward-thinking senior living and hospice organizations who are transforming resident engagement and family connection with Observe Life.